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  1. About us
  2. Policies and T&Cs

Policies and T&C

Compliments and Complaints

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At Leeds CIL we aim to provide a very high standard of customer service. We would like you to let us know if we are doing a good job or not. What you tell us will help us improve our services.

If you have had a good experience of our services or your visit to Leeds CIL please take a few minutes to tell us about it here.

You can also tell us if you have had any problems using our services or building or if you are unhappy or are worried about anything we have done or said, either at Leeds CIL or when a member of staff has visited you.

If you need any help to write on this form or if you would like a copy of this form in large Print, Braille, audio cassette or disc please contact Leeds CIL Reception on 0113 231 1125.

Published: 9th July, 2017

Updated: 21st August, 2017

Author: Simon Swallow

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    Interested in becoming a Personal Assistant ? Visit the PA register to find a role that suits you!

  • PA recruitment

    PA recruitment

    Recruiting a PA can be difficult at the best of times. Leeds CIL can support you with all PA recruitment needs, right from advertising through to the end of their employment.

  • Who we are

    Who we are

    Leeds CIL provides a variety of support services for disabled people of all ages who live in the Leeds area who want to take control of any help they need with personal care and daily living tasks.

  • What are support services?

    What are support services?

    Independent living is about ensuring you have the choice, control and responsibility over your life.

  • Leeds CIL payroll

    Leeds CIL payroll

    Leeds CIL provides a payroll service to individual employers of Personal Assistants.

  • What is a PA?

    What is a PA?

    A personal assistant (PA or support worker) is someone who is usually employed directly by a person who needs support to live their life in a way they choose.

  • PA support and info

    PA support and info

    If you would like to find out more information about being a PA or how to improve your skills then we have put together a list of resources you may find helpful.

  • PA training

    PA training

    If you're new to the PA role you may want to access some training. Unfortunately classroom training is currently suspended but we have a wide range of E-learning and we will add virtual online training sessions as soon as they are available so please keep checking in.

  • Make a Referral

    Make a Referral

    If you are interested in employing your own Personal Assistants and would like to use our services, please complete our referral form and one of our independent living advisers will get in touch to discuss your needs.

  • How we're funded

    Our work is primarily funded by a contract with Leeds City Council, and we are actively developing our services through other contracts and directly provided services to individual customers.

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  • There are still places available for our C'mon Lets Get Cooking training session this Friday. Pick up lots of use… https://t.co/kxS02jOqwD

    30thNovember, 2020 @LeedsCIL
  • Skills for Care webinar 'Preparation for better conversations for personal assistants and individual employers', 9t… https://t.co/Hvki1SH8Qf

    30thNovember, 2020 @LeedsCIL
  • One to watch! https://t.co/N8jzuzQi09

    23rdOctober, 2020 @LeedsCIL

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Registered Office Address: Cartelli House, 2 Arthur Street, Stanningley, Leeds, LS28 6JY.
Registration Number: 07534989 (England and Wales) and Charity Number: 1147077.