A message from all of us at Leeds CIL

We would like to reassure you that our staff teams are working hard to maintain the support you need from us during these worrying and uncertain times.

Following Government instructions our staff are working from home where possible, and we are ensuring that they have the tools and support they need for remote working, and we are aiming to have all staff working from home, whilst still providing the services you need and use. Please note all classroom based training has been suspended until further notice.

On this page we have uploaded useful links and information for our customers.

Please find a workplace risk assessment which recognises the requirement to amend some of the working practices of Personal Assistants to keep both PAs, Employers and their families as safe as possible.

You can help us best deal with your queries by doing the following:


Submitting Timesheets: If you normally send your timesheets by post or deliver these in person, and have not already made alternative arrangements, please contact your Payroll Support Worker (PSW) who will arrange an alternative way with you.

Contact your dedicated PSW directly or phone 0113 231 1125.

PA Recruitment & Employment Queries

Directly email or phone your Independent Living Team dedicated contact person, or:

E-mail: [email protected] | Tel: 0113 231 1125

Supplier Account Queries

E-mail: [email protected] | Tel: 0113 231 1125

General Enquiries:

E-mail: [email protected] | Tel: 0113 231 1125

Additional Emergency Support

  • Adult Social Care: 0113 222 4401
  • Children’s Social Care: 0113 222 4403
  • Volunteer Support: 0113 378 1877 (Leeds City Council has launched a helpline, so that people in need of support can call and be matched with a local volunteer who can help.
  • Web: Leeds City Council Coronavirus Support