Compliments and Complaints At Leeds CIL we aim to provide a very high standard of customer service. We would like you to let us know if we are doing a good job or not. What you tell us will help us improve our services. If you have had a good experience of our services or your visit to Leeds CIL please take a few minutes to tell us about it here. You can also tell us if you have had any problems using our services or building or if you are unhappy or are worried about anything we have done or said, either at Leeds CIL or when a member of staff has visited you. If you need any help to write on this form or if you would like a copy of this form in large Print, Braille, audio cassette or disc please contact Leeds CIL Reception on 0113 231 1125.