For Leeds CIL Customers and Personal Assistants: this regularly updated page contains information from Leeds CIL and other organisations about the Coronavirus pandemic.

A message from all of us at Leeds CIL

We would like to reassure you that our staff teams are working hard to maintain the support you need from us during these worrying and uncertain times.

Following Government instructions our staff are working from home where possible, whilst still providing the services you need and use.

On this page we have uploaded useful links and information for our customers.

The appropriate use of PPE is central to the control of Corona virus keeping us safe and well. Please watch this video on safe practice wearing PPE. 

Leeds CIL has devised Workplace Risk Assessment tool to help get Employers and look at working practices to keep both PAs, Employers and their families as safe as possible.

Message for PA Employers using PPE:

PA employers who order PPE from Leeds City Council will receive an automated message next time you place an order. The automated message states that from 1 April 2022 PPE should be ordered from the government PPE portal instead.

However, PA employers in Leeds can continue to order PPE from Leeds City Council while the Council’s stock of PPE items remains available. The Covid-19 rate of infection is increasing again in Leeds and other parts of the country. So please continue to have your PAs using PPE as you have been throughout the pandemic to keep you and your PAs, and your and their families, safe.

Recruiting during Covid: if you would like view a webinar highlighting practical steps you can take as an employer to attract and recruit workers during COVID-19, visit our Interview & Job Offer page.

FREE Lateral Flow Tests for PAs: 

 Personal assistants are still eligible to receive free lateral flow (LFD) tests if they are directly employed by an individual (or self-employed) to provide care and support to an adult to enable them to live as independently as possible. This care could include support in the home, or to go out into the community.

PAs  should still be testing twice a week taking the test before they begin work, spaced 3 to 4 days apart.  If they only work 2 days per week, they should take LFD tests on these days before beginning work.

The free tests can be ordered via this link:

Regular Covid Testing for PA's

Despite the continuous vaccine rollout, it is essential to keep testing frontline staff to reduce the spread of the virus. Personal Assistants working in Adult Social Care in England can now access weekly Covid-19 testing.

For details on how Employers and PA's can order testing kits and eligibility please click this link  

Please also see the following Covid-19 Vaccination Guide for Social Care Staff which will hopefully answer many of your queries.

We will continue to update you as further information becomes available.

You can help us best deal with your queries by doing the following:


Submitting Timesheets: If you normally send your timesheets by post or deliver these in person, and have not already made alternative arrangements, please contact your Payroll Support Worker (PSW) who will arrange an alternative way with you.

Contact your dedicated PSW directly or phone 0113 231 1125.

PA Recruitment & Employment Queries

Directly email or phone your Independent Living Team dedicated contact person, or:

E-mail: [email protected] | Tel: 0113 231 1125

Supplier Account Queries

E-mail: [email protected] | Tel: 0113 231 1125

General Enquiries:

E-mail: [email protected] | Tel: 0113 231 1125

Additional Emergency Support

  • Adult Social Care: 0113 222 4401
  • Children’s Social Care: 0113 222 4403
  • Volunteer Support: 0113 378 1877 (Leeds City Council has launched a helpline, so that people in need of support can call and be matched with a local volunteer who can help.
  • Web: Leeds City Council Coronavirus Support